Dealertrack question by cain555 » Wed Apr 13, 2016 10:19 pm What do you all do if someone calls and needs a part ordered off said recall? You have to write a RO to order the part, correct? Problem is, as a GM store, our MPVI #'s are getting killed because DealerTrack requires an open RO just to order the part, there's another RO without an MPVI.